Customer Reviews - Maintenance, Repair & Installation

B.F. Mahn & Sons, Inc.

4.4 / 5 | 31 Total Reviews

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"I've had to call twice to have service both times they showed app very quickly got the job done and very reasonably priced. Very highly recommended, Good job to the technician marcus"
E . K from House Springs , MO on December 10th, 2024

(5 / 5)

"First, their website said they open at 8. I called at 7:20 on a Monday morning and a gentleman answered. He looked on the schedule & was able to get me in between 8:30 & 10:30. AMAZING! When they arrived, both Gabriel & Sam greeted me. They quickly assessed the situation, informed me of the possibilities of repair and started on the job promptly. They were a great team. They assisted each other, & were very respectful to me & each other.. They cleaned the area perfectly. They said please, thank you & ma’am in every conversation. B.F. Mahn are my go to company for every service they offer. They have reasonable rates & are efficient. "
L . B from Desoto, MO on October 28th, 2024

(5 / 5)

"Sam recently installed a new garbage disposal and new hose bibb. It was great that he checked the old garbage disposal out first to see if a repair instead of replacement might be possible. He was very friendly and courteous and completed the job in a timely manner and cleaned up. I really appreciate that he called ahead on the scheduled appointment day and time as promised. Thanks Sam! I also appreciate the person I talked to when I first called in to see about an appointment (sorry I don't remember her name). She answered the phone promptly, listened to what I was calling about and then transferred me to Pat, who was very friendly and fast in helping in setting up the appointment. It's great to be able to contact local people who actually answer the phone personally instead of going thru a call center somewhere in another state or country!"
P . W from De Soto, MO on September 24th, 2024

(5 / 5)

"We want to give a huge shoutout to B. F. Mahn & Sons! On Monday, June 3rd in the morning, our heat pump system started freezing up. Keep in mind, the outdoor unit was 14 years old and the indoor air handler was 36 years old. We urgently needed a whole new heat pump system, and amazingly, they fully installed it by Thursday of the same week. The incredible part was that we were leaving for Cancun on Thursday morning. We want to acknowledge the entire team who took care of us with the utmost professionalism: Joey, Bryan, Pat, Courtney, and our installers Nick and Zac. Additionally, Sam deserves special recognition for installing our new hot water heater just a week later. You guys are absolutely the best. THANK YOU!!!"
S . W from Festus, MO on June 24th, 2024

(5 / 5)

"My AC unit went out and my wife is 9 months pregnant. Needless to say, we were stressed out. Called a couple different places who wanted to charge us thousands more. B.F came out and did the job for half the cost! Not to mention that when B.F found out about our situation, they rushed out to perform the service within days! We couldn’t be happier and will continue to use this company for any future service."
J . H from Herculaneum, MO on June 9th, 2024

(5 / 5)

"Thank you for helping find this clog in our water main and restoring water to several community members! You never know how much you miss it until it is gone. We all are very greatful of your service and support to our community! "
S . D from Desoto, MO on March 10th, 2024

(5 / 5)

"Good Evening, I felt it necessary to send your company a thank you and show my appreciation for your work today . My mother had sewer problems with her older home. Yesterday, a competitor company was at her home and told her the pipe was collapsed and it would be between $6000-9000 to replace. She was upset and wondered where she would get the money. She felt that the company used some pressure tactics as well. Our family said call B, F. Mahn and get another opinion. You guys showed up today and were nothing but professional and made her feel you would get it fixed. Sam, one of your employees, worked tirelessly for nearly two hours and cleared the clog in the sewer line, The payment was not even $200. for the job. I want to send my appreciation and it feels good to know there are people out there doing these services that care and treat people fairly and with tremendous respect and dignity. You should be proud. As an old DeSotoan, your company has served many jobs for my family over the years. Today, the efforts and work of your business just exemplifies why you are a trusted company and the best in the community. . Thank you so much. J. Montgomery "
J . M from Barnhart, MO on December 29th, 2023

(5 / 5)

"They recently installed a new AC & Furnace unit at our home and we are 100% happy with everything, The install was smooth and professional and they communicated with us everything that we needed to know and answered all of our questions and even called back a few weeks later to see if everything was working as expected. So glad we selected a family owned local company that still takes great pride in their work. Highly recommended!!!"
D . Z from Desoto, MO on June 15th, 2023

(5 / 5)

"You are the ABSOLUTE BEST! We couldn’t ask for better! When we need you, you are here💯. We’ve used you for quite some time and don’t plan on using anyone else, so you CANNOT retire, EVER. Thank you again for your excellent service❤️"
D . D from Desoto, MO on May 8th, 2023

(5 / 5)

"Professional Technicians, great service, and friendly. Part of the community for over 100 years. They willl meet all your needs."
M . W from Festus, MO on January 9th, 2023

(5 / 5)

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